Return Policy

Mouli Engineering Inc.
655 Lexie Court
Eagan, MN 55123

All shipped items must be inspected by the customer for physical damage upon delivery. Damaged shipment on arrival should not be accepted by the customer. It is the customer’s responsibility to take photographs of the damaged item(s) and send it to Mouli Engineering Inc. (“Company”) at the above address within 5 days of product delivery. Company will send a replacement product within 21 days of receipt of proof of such damage from the customer.

All manufactured items AND PRODUCTS are provided OR installed as is. The implied warranties of merchantability, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE excluded. There are no warranties that extend beyond the description of the face hereof.

Company guarantees its workmanship against defects for 365 days from the date of sale to Customer, and will remedy problems created by Company workmanship at no further charge to Customer. In the event that a manufacturer’s system component (solar panels, inverters, and cable connectors) should be discovered defective and require replacement or repair, Company will arrange for the manufacturer to honor their warranty on the defective component part. In the event of any defect in workmanship, covered by the 365 day workmanship warranty provided herein by Company to Customer, Company or its authorized agent shall be entitled to correct the faults at its own cost and expense. Company Products are sold subject only to the applicable component manufacturer standard printed warranty in effect at the time of sale and such warranty shall supersede and be in lieu of all other warranties express or implied.

Company accepts no labor charges on returned items either for removing or re-installing. We make a quality product and will work to make our equipment with highest quality and diligence. If the order is cancelled prior to shipment to the customer, the refund will be in full minus credit card processing fees. The credit card processing fees will be 3%.

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